Get paid, end to end

The individual pages explain each surface. This one puts them in order, because the money path crosses four of them and the usual failure is doing step three before step one.

The whole path: connect Stripe → add a bank account → send an invoice → customer pays by card → money lands in Stripe → payout to your bank.

#1. Connect Stripe first

Settings → Payments.

Nothing about taking money works until this is done. You are creating a connected Stripe account that belongs to your business — Agaro never holds your funds, and payments go to your account, not ours.

Have ready: your legal business name and address, a government ID for the person signing up, and your bank details. Stripe requires these to verify you; it is their requirement, not Agaro's, and the amount of it depends on your country.

You can send invoices before this is finished, but nobody can pay one by card until Stripe finishes verification. Do it on day one — verification sometimes takes a day or two, and discovering that on the morning you wanted to invoice is the single most common avoidable delay.

#2. Add the bank account payouts go to

Settings → Payments → Payouts.

Add the account you want money paid into. You can add more than one and choose which is the default.

Two things worth knowing:

• The account currency must make sense for the country of your Stripe account. A mismatch is rejected at the point you add it, not silently at payout time.
• Your bank details are sent to Stripe directly from your browser. They never pass through or rest on Agaro's servers.

#3. Set your workspace currency before you invoice

Settings → Workspace.

Each invoice is frozen at the currency it was issued in, so changing the workspace currency later does not rewrite old documents — which is correct, but it means a workspace set up in the wrong currency leaves a permanent trail of documents in it. Get this right before the first invoice rather than after.

If you sell in several currencies, read Taxes and reports before you start.

#4. Send an invoice

Invoices → New invoice.

Add the customer, the lines, and the tax treatment. The preview is what your customer receives — check it once before the first send, particularly your logo and tax identity, which come from your workspace settings rather than the invoice.

You can adjust the letterhead and layout from the invoice screen itself; you do not have to go hunting through settings for it.

#5. Let them pay by card

Sending the invoice includes a payment link. Your customer opens it, pays by card, and the invoice is reconciled automatically — you do not mark it paid by hand.

For a deposit, a retainer or anything without an invoice behind it, use a standalone payment link instead. Same rail, no document required.

#6. Money reaches your bank

Stripe holds the payment briefly, then pays out to the bank account from step 2 on its own schedule — typically a couple of business days for a new account, faster once you have history.

Payouts → Recent payouts shows what has been sent and what is pending. If a payout has not arrived, check there first: it usually shows either "in transit" or a specific reason, and that reason is more useful than anything we could tell you.

#Where people actually get stuck

"The pay button does nothing." Stripe verification is incomplete. Settings → Payments will say what Stripe is still waiting for.

"I was paid but the invoice still says unpaid." Reconciliation follows the payment webhook, not the browser, so it can lag a moment. If it persists past a minute, the payment likely went to a different Stripe account than the one this workspace is connected to.

"Payouts are disabled." Either no bank account is attached, or the connected account is not one Agaro can manage. If your Stripe account was created outside Agaro and later linked, it may need to be re-onboarded — Settings → Payments will say so rather than failing quietly at payout time.

"The amount is wrong by a factor of ten." Check the currency. Currencies with three decimal places — Kuwaiti dinar, Bahraini dinar, Omani rial — are a common source of this, and the invoice's frozen currency is the one that counts.