Getting started
Create your account
Create a business account, join an existing workspace, and understand when the trial begins.
A business account creates one workspace for your company. If a company has already invited you, join its existing workspace instead of creating another one.
Start a new workspace
Open erp.agaro.ai/signup/email. Self service signup is available from the main agaro host. A branded tenant domain sends users to its own sign in page instead.
The signup wizard has two steps:
- Under Your focus, choose the industry that best describes the organization. This choice helps tailor the workspace and can be changed later.
- Under Details, enter your first name, last name, business name, operating country, work email, password, and password confirmation, and accept the Terms and Privacy Policy.
Select Create account. agaro creates the workspace, signs you in, and opens /onboarding.
Passwords must contain at least eight characters. If the account is saved but the session cannot start, use Retry sign in on the same screen. Do not create a second account.
Join an existing workspace
There are three supported invitation paths:
- Open
/signup, enter the invite code supplied by the workspace administrator, verify it, then continue with Google. - Open
/signup/inviteto redeem an invite code with a username and password. - Open the invitation link sent by email. A token link opens a focused account setup screen for your name, username, and password. Some invitations also require email ownership confirmation.
An invitation joins the workspace that issued it. It does not create another tenant or another subscription.
Trial and billing
The normal self service flow starts a 14 day trial after you choose a plan and add a card during onboarding. Stripe stores the payment method, but agaro does not charge the plan until the trial ends. You can cancel before that date.
If billing checkout is unavailable, or your role cannot manage billing, onboarding lets you continue. A workspace administrator can choose the plan later under Workspace Settings → Plan and Billing or /settings/subscription.
Common problems
| What you see | What to do |
|---|---|
| Choose what your business does | Select an industry before continuing. |
| Passwords do not match | Reenter both password fields. |
| Your account details are saved | Use Retry sign in. If that still fails, use Reset password rather than creating a duplicate account. |
| Invalid invite code | Check the exact code with the workspace administrator. Codes can expire or already be consumed. |
| Signup redirects to sign in | You are on a tenant branded host. Open the main agaro host for self service signup. |