Getting started

Create your account

Create a business or agency account, join an existing workspace, and understand when the trial begins.

agaro supports two account paths. A business account creates one workspace for your company. An agency account creates an agency that can manage client workspaces. If a company has already invited you, join its existing workspace instead of creating another one.

Start a new workspace

Open erp.agaro.ai/signup/email. Self service signup is available from the main agaro host. Branded tenant and agency domains send users to their own sign in page instead.

The signup wizard has three steps:

  1. Under Account, choose I run my own business or I manage clients.
  2. Under Business, choose the industry that best describes the organization. This choice helps tailor the workspace and can be changed later.
  3. Under Details, enter your first name, last name, business or agency name, work email, password, and password confirmation.
  4. Select Create account. agaro creates the workspace, signs you in, and opens /onboarding.

Passwords must contain at least eight characters. If the account is saved but the session cannot start, use Retry sign in on the same screen. Do not create a second account.

Join an existing workspace

There are three supported invitation paths:

  1. Open /signup, enter the invite code supplied by the workspace administrator, verify it, then continue with Google.
  2. Open /signup/invite to redeem an invite code with a username and password.
  3. Open the invitation link sent by email. A token link opens a focused account setup screen for your name, username, and password. Some invitations also require email ownership confirmation.

An invitation joins the workspace that issued it. It does not create another tenant or another subscription.

Trial and billing

The normal self service flow starts a 14 day trial after you choose a plan and add a card during onboarding. Stripe stores the payment method, but agaro does not charge the plan until the trial ends. You can cancel before that date.

If billing checkout is unavailable, or your role cannot manage billing, onboarding lets you continue. A workspace administrator can choose the plan later under Workspace Settings → Plan and Billing or /settings/subscription.

Common problems

What you seeWhat to do
Choose an account typeReturn to the Account step and select one of the two account types.
Choose what your business doesSelect an industry before continuing.
Passwords do not matchReenter both password fields.
Your account details are savedUse Retry sign in. If that still fails, use Reset password rather than creating a duplicate account.
Invalid invite codeCheck the exact code with the workspace administrator. Codes can expire or already be consumed.
Signup redirects to sign inYou are on a tenant or agency branded host. Open the main agaro host for self service signup.